Hopefully they will then buy your products, use your services, or, in our case come to admire our museum and its wonderful collections.
Organised by Budleigh in Business, the talk in the splendid setting of the Oak Barn at Budleigh Salterton's
"Your digital reputation can be made or lost in a few minutes, with only 140 characters," said Kate, pictured above.
So what happens when it goes wrong and you're losing rather than gaining customers or visitors? The answer: keep calm and don't panic. Acknowledge, investigate and respond. Seize control.
But first of all, find out if you do actually have a digital reputation by careful monitoring of what's being posted about your business on the internet. Kate Doodson's talk gave all the answers on how to do this.
For Budleigh businesses, as for any others in small towns like ours, it's vital if one is to succeed in today's fast-moving competitive online world.
Click on http://www.budleighinbusiness.org.uk/ http://www.cosmic.org.uk/ and http://www.devonriding.co.uk/ to read more.